Refund policy
Last Updated: July 2026
At Yoks, customer satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help.
Returns
- Returns are accepted within 7 days of receiving your order.
- The product must be unused, unworn, and in its original packaging.
- Products showing signs of use or damage are not eligible for return.
Refunds
- Once we receive and inspect your returned item, we'll notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5–7 business days.
Exchanges
- We offer exchanges for incorrect size or defective products, subject to stock availability.
Non-Returnable Items
- Sale or clearance items (unless damaged or incorrect).
- Products damaged due to customer misuse.
Contact Us
For return or refund requests, contact us at: